Booking Terms and Conditions

1 Peak and Creek Adventures reserve the right to change the venue or the activity or to postpone or cancel any trip if we feel water levels or weather conditions on the day of the trip could cause safety issues

2 Peak and Creek Adventures accept bookings either online, email, telephone or by written letter. Payment can be made by Bank Transfer, Cleared Cheque, Cash or Paypal.

3 Bookings are accepted when Peak and Creek Adventures receives a NON REFUNDABLE deposit. Peak and Creek Adventures reserves the right to make exceptions to the above where instances dictate

4 All cancellations must be advised in writing and by the person who originally made the booking with Peak and Creek Adventures. Cancellations are accepted from the date Peak and Creek Adventures receives confirmation of cancellation in writing by letter or email

5 Cancellations incur the following charges:

• Loss of non-refundable deposit 14 days prior to the activity date

• Charged full amount for cancellation within 14 days of the activity date

• Notification prior to 14 days before date of activity of a change in numbers attending will have the deposit amount amended with the outstanding balance with no loss of deposit, Peak and Creek Adventures reserve the right to change this policy without notice for any reason

6 The final balance is due 14 days in advance of the activity date unless otherwise arranged

7 All invoices and outstanding balances must be paid on the date of the trip or no later than 30 days of the date of invoice. Peak and Creek Adventures charge all outstanding accounts at 2.5% interest for every seven days thereafter

8 Peak and Creek Adventures reserve the right to make alterations to brochure details or website lisitings, and any other company documents, before and after any booking has been received and confirmed. Most of these changes will be minor and in most cases we will inform you at the earliest opportunity

9 It is strongly suggested that participants carry their own personal accident policy that covers them for the activity they are undertaking. This should include river rafting up to and including Grade 5 whitewater where appropriate. Personal accident policies are usually available from your own insurance broker.

10 ALL participants must be made aware by the person booking the trip that all outdoor adventurous activities carry a degree of risk. Even though Peak and Creek Adventures will manage these risks, there is still a chance that participants may fall into cold, turbulent water that is fast flowing or be subjected to exposure of heights and many other potential hazards. Participants will only be accepted on the understanding that they are aware of these risks and wish to participate of their own free will

11 On signing or completing a ‘Booking Form’ or other Company Document, or receiving a trip confirmation, or booking you agree to honour and abide by the Booking Terms and Conditions and Activity Terms and Conditions as documented by Peak and Creek Adventures. You acknowledge that all the participants in your party are aware of these terms and conditions prior to the activity date

Activity Terms and Conditions

IN CONSIDERATION OF, and as part of the agreement for the opportunity to participate in the program, the activities, services and food arranged for me (if any) by Peak and Creek Adventures Limited, I hereby agree:

1 I acknowledge I have read, understood and approved the following terms and conditions

2 I am aware that all outdoor activities and indoor rock climbing involve inherent risks of illness, injury, death and/or loss or damage of property, which may be caused by negligence, forces of nature and other causes known or unknown. I recognise that such risks are present always, before, during and after the program. I am also aware that medical facilities may not be readily available during the program

3 I hereby indemnify and irrevocably and forever release and waive all rights and recourse against Peak and Creek Adventures and their respective subsidiaries, licensees, successors, related and affiliated companies and their officers, directors, employees, contractors, licensees, agents, representatives and assigns, from and against any and all claims, demands, payments, proceedings, judgments, settlements, awards, expenses (including without limitation, legal fees and costs) damages, losses, costs, illness, delay or other liabilities (other than a claim for negligence in the case of death or personal injury) which I or my heirs, executors, administrators or personal representatives now have or hereafter can, shall or may have against any of the above-named entities arising in connection with the program, or any breach of the terms of this agreement. I voluntarily accept the legal risk, thereby expressly giving up any right of action and accept the physical risk arising from all liability whether such liability arises in contract, by reason of negligence (other than in the case of liability for death or personal injury), or by reason of breach of duty raised by statute, or in any other manner whatsoever

4 That this agreement shall be governed in all respects by and interpreted in accordance with the laws of Scotland

5 I consent that images and video footage may be taken before during or after the activity or programme and may be used for marketing purposes by Peak and Creek Adventures

6 I confirm that I am over the age of eighteen (18) and have authority to complete this release and that I have read and understood this agreement prior to signing it